Decision Criteria – questions to ask your prospect

Decision Criteria section: Prospect qualifying questions

Decision Criteria – Dc – questions to ask the prospect at red moving to yellow

Status Red – Criteria does not exist.

Guiding Light Principle:  Document – Criteria does not exist, it is not written down and there is no concensus as to what the ideal solution is.

  • Tell about the written requirements document or decision criteria in place now?
  • Explain to me how you agree on a standard format for defining requirements?
    • Can I see it?
    • Can I have a copy?
  • Describe to me the value of a template of a generic decision criteria document to work from and configure for your needs?
  • Tell me how you plan on making an Objective and informed decision?
  • Explain to me how the needs of the various stakeholders are being tracked?
  • Describe to me how you will prioritize capabilities and their impact on the business outcomes that are needed to justify an investment?

Decision Criteria – Dc questions to ask the prospect at yellow moving to green

Status Yellow – Criteria exist but are not documented or influenced by you.

Guiding Light Principal – Influence – Can you influence the criteria to favor you, set traps for the competition, gain concensus & help you avoid “No Decision”

  • Tell me what your requirements are?
  • Explain to me what business needs these requirements impact?
  • Describe to me what the outcomes are if this remains As Is?
  • Tell me the value if we worked together to get this decision criteria to tie to specific business objectives?
  • Explain to me how these requirements support the overall goals of reducing cost and improving performance?
  • Describe the overall impact these Dc impact Revenue, Cost and or Risk?

Decision Criteria – Dc –  questions to ask the prospect at green.

Status Green –  Criteria are documented and influenced by you

Guiding Light Principle: Control  –  You have been able to influence the criteria, have it tied to business outcomes that matter and or you have set traps for the competition including the “No Decision” contingent.

  • Tell me what input has the EB had on the final Dc?
  • Explain to me how you know she has confirmed the business results?
  • Describe to me what role the Dc will have on the overall Buying Process?
  • Tell me how the Dc will be used to ensure the playing field is level?
  • Explain to me the role the Dc will have in making an objective and informed decision?
  • Describe to me how the following will be communicated:
    • Changes to the Dc
    • Results of validation events
    • Award of the contract